NICE
About NICE
NICE is at the forefront of the customer experience and contact center solutions sector, specializing in AI-driven automation and the enhancement of customer service. Their platform, CXone Mpower, seamlessly integrates AI with human support to facilitate innovative and efficient customer interactions across various channels. NICE delivers extensive tools designed to automate service workflows, maximize agent performance, and centralize knowledge, ultimately elevating customer service operations. Recognized globally for their pioneering contributions and leadership in Contact Center as a Service (CCaaS), NICE is consistently highlighted in industry reports, including the Gartner Magic Quadrant. Their solutions span diverse sectors such as healthcare, retail, financial services, and government, offering tailored experiences through their cloud-native platform.
Current Openings
3 Job Openings Found at NICE
Senior Solutions Architect – WFM/IEX
Senior Solutions Architect – WFM/IEX
NICE
Senior Solutions Architect providing expert insights for NICE customer engagements. Ensuring customer satisfaction through technical guidance and training.
Customer Success Manager – Enterprise, Data-Driven
Customer Success Manager – Enterprise, Data-Driven
NICE
NICE is seeking a Customer Success Manager to guide enterprise clients to realize AI investment value. Manage contracts, analyze data, and foster strategic customer relationships.
Principal Business Consultant, AI
Principal Business Consultant, AI
NICE
Principal Business Consultant driving AI solutions at NICE. Lead consulting projects, provide recommendations to design and implement self-service & AI software.