Web Hosting Manager

Job Description

Manage the health and daily operations of CUSG's AWS-hosted platforms, covering compute, storage, networking, databases, and CDN. Coordinate with the MSP on SLAs, change management, escalation paths, and optimization initiatives. Implement and maintain security protocols, assist with vulnerability management, and support incident response practices for financial services environments. Partner with the CISO on security posture, compliance requirements, and audit readiness. Provide technical input into hosting platform evaluations and support architecture reviews and transition planning as directed by the Director of Platform Engineering. Contribute to a culture of operational excellence and continuous learning. Coordinate with third-party vendors including the MSP supporting AWS operations. Monitor resource utilization and assist with capacity forecasting. Maintain and test backup strategies, DR runbooks, and recovery procedures in collaboration with the CTO, CISO, and Security Team. Participate in on-call rotations alongside the CTO and CISO. Maintain up-to-date documentation of architecture, configurations, runbooks, and procedures.

Qualifications

1. Bachelor’s degree in computer science, IT, or related field (or equivalent experience) 2. 5+ years in infrastructure engineering, platform operations, or hosting management 3. Strong working knowledge of AWS (EC2, RDS, S3, CloudFront, VPC, IAM) 4. Solid understanding of web servers (IIS, Apache, Nginx), databases (MSSQL, PostgreSQL, MariaDB), and runtimes (Node.js, .NET, PHP/LAMP) 5. Grounding in networking fundamentals (TCP/IP, DNS, firewalls, load balancing) 6. Experience in regulated or compliance-sensitive environments 7. Experience coordinating with Managed Services Providers, including shared runbooks and escalation procedures 8. Preferred Qualifications: AWS certifications (Solutions Architect, SysOps Administrator, or equivalent) 9. Experience with infrastructure-as-code (Terraform, CloudFormation) and CI/CD pipelines 10. Familiarity with containerization (Docker, ECS/EKS) and serverless architecture 11. Experience supporting multi-tenant SaaS platforms at scale 12. Credit union, banking, or fintech background.

Benefits

- Health Coverage: Comprehensive medical, dental, and vision insurance; short- and long-term disability coverage; life insurance options; HSA and FSA plans available. - Opt-Out Credit: Receive a credit for waiving health insurance coverage. - Retirement Savings: 401(k) plan with a generous 5% company contribution to help secure your future. - Paid Time Off: Enjoy vacation time, volunteer opportunities, parental leave, and holidays, including flexible floating holidays. - Compensation Rewards: Year-end bonuses at the company's discretion and annual merit increases based on performance evaluations. - Work-Life Balance: Benefit from flexible remote and hybrid work options to balance your personal and professional life. - Professional Growth: Take advantage of ongoing learning and development opportunities to advance your career. - Wellness & Lifestyle: Access wellness programs, pet insurance options, and team member discounts for a healthier and more balanced lifestyle. - Community & Connection: Engage, connect, and make a positive impact through various community involvement opportunities.