Technical Project Manager, Salesforce – Government Public Trust

Job Description

ICF is seeking a Technical Project Manager to oversee the Salesforce Digital Transformation Center (DTC) operations and service delivery. This role involves managing a team of Salesforce professionals, including administrators, architects, and security specialists. The Technical Project Manager will lead client status meetings, team standups, and CIO reviews. Responsibilities include assisting with the presales pipeline, managing the onboarding of new project teams, coordinating application deployments, and overseeing daily support activities. Additional duties include license management, platform ATO renewal assessments, and co-leading technical design reviews with Salesforce architects. This position requires creating policy and procedure documentation based on Salesforce best practices, recommending operational enhancements, and preparing monthly status reports.

Qualifications

1. Requires 5+ years of PM experience in leading complex IT projects and managing technical staff. 2. Must have 3 years of leading Salesforce projects and/or Centers of Excellence in a client-facing role. 3. Active Salesforce Certified Administrator and Platform Developer certifications are required (provide Trailblazer profile link). 4. Requires 3+ years of experience as a Salesforce Developer performing declarative (no-code) and programmatic (Apex, LWC) development. 5. Must have 3+ years of experience performing deployments and working with CI/CD pipelines in the context of Salesforce and GitHub as source control. 6. Requires 1+ years of experience providing complex cost allocations, chargebacks, and reporting, including for cloud consumption, licensing, and labor. 7. Must be a United States (U.S.) Citizen or Green card holder, and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract, and laws do apply. 8. The candidate should have the ability to obtain a federal government public trust clearance.

Benefits

- Health insurance - Retirement plans - Paid time off - Flexible work arrangements - Professional development