Senior Staff Program Manager – Social Media

Job Description

Manage daily social media postings using tools such as Sprinklr and Sprout Social. Foster relationships with customers and advocates. Establish listening and reporting mechanisms for diverse groups. Work with partner, sales, and product teams. Engage in two-way communication with customers, partners, and employees. Serve as a connection between the community and the product/customer service departments. Analyze key performance indicators using analytics platforms.

Qualifications

1. Extensive background in social media and community management. 2. Expertise in platforms like LinkedIn, X, Meta, and TikTok. 3. Experience moderating online forums like Reddit or Discord. 4. Proficiency in Adobe Creative Suite. 5. Previous involvement within a global hub-and-spoke content model.

Benefits

- Discretionary bonus program eligibility. - Comprehensive medical, dental, vision, and life insurance coverage. - Short-term and long-term disability plans. - 401(k) retirement savings plan. - Employee stock purchase plan. - Health savings account availability. - Dependent care and healthcare spending accounts. - Generous paid time off, including 12 holidays. - Flexible time off options in accordance with Seagate policy. - A minimum of 48 hours of paid sick leave annually. - 16 weeks of paid parental leave.