Senior Product Manager, Infrastructure Observability

Job Description

As a Senior Product Manager, you will: - Transform ideas and feedback into a clear product vision and roadmap. - Understand customer challenges to gather user needs, requirements, and pain points. - Effectively communicate user feedback to Engineering, supporting tradeoffs and priorities with evidence. - Collaborate with Product Marketing to enable go-to-market strategies, including creating and updating presentations, documentation, website content, datasheets, and whitepapers. - Leverage your product expertise to inform decisions on go-to-market approaches, pricing, packaging, licensing, and tiering.

Qualifications

To succeed in this role, you should have: 1. A BS/BA in Computer Science, a related field, or equivalent experience. 2. 7+ years of experience in Product Management. 3. 5+ years of experience in a B2B SaaS product. 4. Experience with developer-facing tools, APIs, or platform services. 5. Ability to discuss APIs, data models, schema evolution, and distributed systems concepts. 6. Experience driving adoption of shared services or platform capabilities across multiple product teams. 7. Experience working with Engineering and Design teams to build excellent products and features in a fast-paced environment. 8. Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders. Bonus Points: - Experience with open source software and/or commercial open source companies. - Experience using or building observability products and/or developer tools, either as an SRE or for external customers. - Proficiency with infrastructure concepts and components – like Kubernetes, Cloud Service Providers, and VMs – and able to articulate these models. - Experience with AI tools.

Benefits

At Grafana Labs, you can expect: - 100% Remote, Global Culture: A remote-only company that brings together talent from around the world, united by a culture of collaboration and shared purpose. - Scaling Organization: Tackle meaningful work in a high-growth, ever-evolving environment. - Transparent Communication: Open decision-making and regular company-wide updates. - Innovation-Driven: Autonomy and support to ship great work and try new things. - Open Source Roots: Built on community-driven values that shape how we work. - Empowered Teams: A high-trust, low-ego culture that values outcomes. - Career Growth Pathways: Defined opportunities to grow and develop your career. - Approachable Leadership: Transparent execs who are involved, visible, and human. - Passionate People: A team of smart, supportive folks who care deeply about what they do. - In-Person Onboarding: An onboarding plan that will set you up to thrive from day one with your fellow new Grafanistas. - Balance is Key: 30 days of annual leave per year. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.