Senior AWS Developer, Managed Services

Job Description

As a Senior AWS Developer, you will collaborate with a Solution Architect to deliver successful contact center solutions. You'll provide technical guidance during business process reviews, identifying customer requirements and processes. Responsibilities include providing detailed technical solutions for functional User Stories and configuring Salesforce Service Cloud Voice and Amazon Connect solutions. You'll also be involved in hands-on development of Solution Designs, leveraging best practices and programming principles. Leading a development team, distributing tasks, and performing code reviews will be part of your role, along with delivering technical end-user training and documentation. You'll exercise independent judgment and lead technical aspects of enterprise-level projects with minimal supervision.

Qualifications

1. Experience with hands-on programming in languages such as Python, Java, C#, .NET, and Node.js. 2. Proven experience building integrations across multiple systems using REST APIs. 3. Solid understanding of JSON format and related services. 4. Strong troubleshooting and debugging capabilities. 5. Hands-on experience with Cloudformation and Lambda Integrations. 6. Experience implementing CI/CD or Infrastructure as Code practices.

Benefits

- Remote & In-Person: Focused on keeping everyone connected and unified as one team, whether working from our HQ, regional hubs, or remotely. - Travel: Exciting travel opportunities up to 25% for certain roles, exploring new places while impacting clients positively. - Flexibility: Understanding of work-life balance, offering flexibility for personal commitments without impacting work. - Collaboration: Valuing suggestions and feedback from team members to improve the company. Executive team addresses suggestions and questions in town halls and company meetings. - Celebrate Often: Balancing hard work with fun activities and celebrations of both big and small achievements.