Sales Representative

Job Description

Join Honor as a Sales Representative, guiding families through initial conversations about in-home, non-medical care. Utilize customer service and sales expertise to connect with potential clients via phone, managing 80-95 inbound/outbound calls daily with empathy and precision. Match client needs to appropriate care solutions, clearly communicate services, secure commitments, and schedule consultations. Consistently track activity and follow-ups using CRM tools, aiming to exceed individual and team sales goals, including call volume, conversion rates, and quality benchmarks.

Qualifications

1. Requires 3+ years of experience in phone-based sales or customer service (inbound and outbound). 2. A bachelor’s degree or equivalent professional experience is essential. 3. Experience in a high-volume call center setting is preferred. 4. You should thrive in a metrics-driven environment and be motivated by targets and incentives. 5. Must be an empathetic communicator, balancing compassion with confident sales skills. 6. Remote work experience is vital, along with effective time management and virtual team connectivity. 7. Home care, healthcare, or senior services experience is highly advantageous.

Benefits

- Equity and 401K with up to a 4% match are offered. - Comprehensive medical, dental, and vision coverage, including a zero-cost plan for employees is provided. - Fully employer-paid Short Term Disability, Long Term Disability, and Life Insurance, with a voluntary additional Life Insurance option is available. - A generous time off program is offered. - Access to an Employee Assistance Program is available.