Project Manager II

Job Description

Lead end-to-end planning, execution, and delivery of IT infrastructure, cloud, and services projects for commercial and enterprise customers. Develop and maintain project plans, including scope, schedule, milestones, resource plans, dependencies, and risk/issue logs. Facilitate regular project meetings, document decisions and action items, and ensure follow-through from all stakeholders. Coordinate with sales, solutions architects, engineering, operations, and vendor partners to confirm requirements, delivery timelines, and handoffs. Track project financials, including estimates, purchase orders, invoices, and margin impacts; escalate variances and recommend corrective actions. Communicate project status clearly and accessibly to technical and non-technical stakeholders at all levels. Identify and manage risks and issues, propose mitigation plans, and drive timely resolution. Ensure projects follow established PMO standards, governance, and documentation practices. Support continuous improvement by capturing lessons learned and recommending enhancements to delivery processes and tools.

Qualifications

1. 3-5 years of experience managing technology or IT services projects, preferably in a reseller, MSP, VAR, or systems integrator environment. 2. Proven ability to own small to mid-sized projects independently, from initiation through closeout. 3. Strong understanding of project management methodologies (e.g., waterfall, hybrid; familiarity with agile concepts is beneficial). 4. Demonstrated skill in building project schedules, managing dependencies, and adjusting plans based on changing priorities. 5. Proficiency with project management and collaboration tools (e.g., MS Project or equivalent, Jira, Smartsheet, Asana, or similar; plus Excel, PowerPoint, and Teams/Zoom). 6. Experience working with cross-functional teams that include sales, engineering, operations, and external vendors or partners. 7. Strong written and verbal communication skills, with the ability to translate technical details into clear business language. 8. Solid analytical and problem-solving abilities, including comfort working with budgets, timelines, and basic financial metrics. 9. Professional project management certification (PMP) required.

Benefits

- Health, wellness, and financial benefits to offer peace of mind to you and your family. - Continuous professional growth and leadership opportunities. - World-class facilities and the technology you need to thrive – in our offices or yours.