Process Improvement Professional – Level 2

Job Description

This role focuses on enhancing business process effectiveness through detailed analysis and the creation of sustainable, repeatable improvements. The role involves identifying opportunities for improvement and supporting the development of corporate and market programs. Responsibilities include: 1. Analyzing and measuring the effectiveness of existing business processes. 2. Identifying and acting on opportunities to improve outcomes. 3. Working closely with business partners to ensure program compliance. 4. Researching and consulting with different business areas to gain insights. 5. Using strategic thinking and project management skills to facilitate process mapping. 6. Understanding and applying state contract requirements. 7. Updating market policies and procedures. 8. Leading meetings to develop process mapping and document procedures. 9. Communicating policy and procedure updates to business partners. 10. Collaborating with systems partners to improve internal electronic regulation and documentation system. 11. Collecting and evaluating data to support compliance and meet quality objectives.

Qualifications

Key requirements for this role include: 1. Bachelor's Degree. 2. Minimum of 2 years in a Medicaid program. 3. Advanced skills in Excel. 4. Strong collaboration and communication skills. 5. Excellent analytical and presentation skills. 6. Strong organizational skills. 7. Must have access to high-speed DSL or Cable modem for a home office (No Satellite).

Benefits

Humana offers a comprehensive benefits package, including: - Medical, dental, and vision benefits - 401(k) retirement savings plan - Paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave - Short-term and long-term disability - Life insurance - Other various opportunities