Pre-Sales Lead

Job Description

Support the Sales team by enabling them with insights, expertise, and relevant tools to master our platform. Listen to and understand prospects’ needs, then collaborate internally to tailor Alan's solutions to best address them. Build a thorough understanding of prospects and assess the alignment of our offerings with their functional needs. Contribute to RFP submissions by working with Sales, Insurance, and Product experts to craft Alan’s response. Join the customer acquisition journey to advocate for our services and products. Serve as the voice of the customer, influencing Alan’s platform roadmap. Ensure smooth transitions for new customers through meticulous handover preparations. Participate in and potentially lead the most complex customer onboarding processes. Collaborate closely with colleagues in France to share best practices and develop a unified global strategy.

Qualifications

1. 4+ years of experience in a SaaS environment. 2. Fluent in written and verbal English. 3. Fluent in written and verbal Dutch OR French. 4. Based in Belgium. 5. Experienced in end-to-end procurement projects (RFI’s, RFQ’s and RFP’s). 6. Skilled at transparently pitching a product without overselling. 7. Able to quickly identify root causes of customer concerns through active listening. 8. Assertive with the ability to handle objections. 9. Capable of breaking down complex issues and identifying product gaps for optimal solutions. 10. Excellent at providing insights and context to influence product development. 11. Thrive at managing high-level stakeholders. 12. Excel at prioritizing tasks and meeting commitments. 13. Love teamwork and continuously seek learning and growth.

Benefits

- Fair rewards. Generous equity packages complement your base salary. - Flexible Office. Amazing office space at our HQ in Brussels, sponsored co-working hubs in Ghent or Antwerp or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest. - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country* (permanent contracts only)*. - Transport. You can use your own inspiration based on the Green mobility budget (for Senior level Alaners) - Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. - Parental leave. Extended parental leave for all new parents.