Partnerships Manager

Job Description

Viova is seeking a Partnerships Manager to develop our partner ecosystem. Your responsibilities will include: • Identifying, qualifying, and onboarding partners across dealer management system (DMS) providers, automotive CRMs, OEM programs, service scheduling platforms, dealer group networks, lead generation platforms, and adjacent automotive technology ecosystems. • Developing and executing a partner sourcing strategy aligned with Viova’s expansion roadmap, starting with franchised and independent dealerships and extending into multi-rooftop dealer groups, fleet operators, and automotive service chains. • Building repeatable partner onboarding playbooks, including qualification criteria, integration scoping, and launch readiness checklists. • Collaborating with partners on referral programs, reseller agreements, co-marketing initiatives, and joint go-to-market campaigns targeting dealer principals, service directors, and fixed ops leaders. • Tracking partner-sourced pipeline, revenue contribution, and performance metrics to ensure partnerships translate into measurable business outcomes. • Supporting partner sales enablement: equip channel partners and resellers with the positioning, materials, and training to effectively sell and recommend Viova to their dealer customers. • Working with Product and Engineering to scope, prioritize, and manage integration timelines — from initial partner requirements through testing and launch across DMS platforms, scheduling tools, and CRM systems. • Serving as the connective tissue between external partners and internal teams, ensuring integration work stays on track and partners have a consistent, professional experience throughout. • Owning ongoing partner relationships: regular check-ins, QBRs, performance reviews, and escalation management. • Maintaining partner CRM records, documentation, and internal playbooks. • Sharing structured market and partner feedback with Product and leadership to inform roadmap and go-to-market decisions particularly around dealer needs, competitive dynamics, and DMS ecosystem trends.

Qualifications

To be successful in this role, you should have: 1. 2 to 5 years of experience in partnerships, business development, or channel sales within B2B SaaS or automotive technology. 2. Demonstrated experience working with dealer groups, OEM networks, or automotive technology companies. You understand the structure of the industry and how decisions get made at the dealership level. 3. Demonstrated ability to source, negotiate, and close partnership and reseller agreements. 4. Strong project coordination skills: comfortable managing multiple integration workstreams and stakeholders simultaneously. 5. Builder mindset: you can create and refine partner programs, playbooks, and processes from scratch. 6. Clear, confident communicator with strong relationship-building skills across technical and business audiences — from DMS product managers to dealer principals. 7. Familiarity with SaaS products and API-based integrations. 8. North America based; must have the ability to engage with dealer group decision-makers and automotive tech partners across the U.S. and Canada. 9. Self-motivated, detail-oriented, and comfortable working in a fast-paced, evolving environment.