NetSuite Technical Project Manager

Job Description

Assume responsibility for the comprehensive execution of NetSuite projects, encompassing everything from initial planning and requirement gathering to thorough testing, successful launch, and continuous post-implementation support. Collaborate closely with stakeholders to clearly define project needs, create user stories, set measurable success criteria, and establish well-defined objectives before the commencement of development. Act as the primary link between business teams and technology vendors, converting business needs into precise technical requirements. Customize and maintain NetSuite functionalities, like workflows, tailored searches, detailed reports, data imports, and routine admin tasks. Ensure the smooth operation of crucial financial and operational processes, including managing sales orders, purchase orders, fulfillment processes, and invoicing. Effectively manage tickets, maintain detailed documentation, and monitor project progress using tools such as Jira and Microsoft Teams. Skillfully handle multiple projects simultaneously, quickly adapting to different contexts while ensuring clarity and consistent forward momentum. Lead stakeholder discussions, even during challenging situations, to facilitate calm and productive resolutions. Gradually take on more leadership responsibilities, including overseeing vendors and developing a supportive team. Utilize AI tools (e.g., Claude, ChatGPT, Copilot) daily to aid in drafting requirements, summarizing discussions, analyzing data, interpreting proposals, and expediting troubleshooting processes.

Qualifications

1. Possess 5+ years of experience as a NetSuite Technical Project Manager or in a similar capacity. 2. Demonstrate excellent NetSuite administration and project delivery skills, including configuring reports, saved searches, workflows, and imports. 3. Exhibit a deep understanding of NetSuite financial processes and end-to-end flows (order-to-cash, procure-to-pay). 4. Have a proven ability to gather, document, and validate clear requirements before development and QA. 5. Possess excellent communication skills, able to work effectively across diverse stakeholders and styles. 6. Demonstrate highly effective project management skills with attention to detail, accountability, and ownership. 7. Be proficient in Microsoft Excel for data analysis, imports, and reporting. 8. Apply NetSuite architectural expertise and problem-solving skills to evaluate technical proposals and guide developers toward best practices. 9. Exercise sound judgment when using AI—leveraging it for speed (docs, drafts, analysis, recaps) while relying on expertise for critical decisions and validations. 10. Be comfortable working across U.S. time zones.

Benefits

- Competitive Base Salary that aligns with market standards - Medical, Dental, and Vision plans for comprehensive health coverage - 401(k) Safe Harbor Plan featuring a 4% employer match, dollar for dollar - Generous Paid vacation based on position, coupled with multiple paid holidays - Paid Parental Leave for new parents - Paid Sick Days adhering to applicable state laws - Employee Discount program, offering discounts across all brands at 10%-20% above cost - Voluntary Life Insurance & Disability Insurance options - Voluntary Accident & Critical Illness Insurance for added security - Employee Referral Program with Monetary Bonus incentives - Exclusive Discounts through LifeMart