Marketplace and Launch Operations Manager

Job Description

We are seeking a Marketplace and Launch Operations Manager to own near-term supply and demand forecasts for launch markets. In this role, you will operate and optimize marketplace configurations, design and implement targeted productivity promotions, and evaluate market health by monitoring net revenue and contribution margin. Responsibilities include monitoring performance trends, identifying root causes, and owning end-to-end project workstreams. You will also leverage AI-assisted workflows for research and performance monitoring to enhance decision-making and efficiency.

Qualifications

1. 3+ years of experience driving superior results in analytical, cross-functional, or operations roles 2. Excel/Google Sheets power user with advanced formula and dashboard skills 3. Ability to make nuanced business decisions based on imperfect information 4. Proven ability to lead projects involving non-direct report stakeholders 5. Strong communication skills to translate complexity for different functions 6. High agency in identifying and executing necessary actions 7. Experience independently pulling and structuring data, with SQL or data querying tools comfort 8. Working knowledge of Tableau 9. Comfort using AI tools like Claude, ChatGPT, etc.

Benefits

- Equity for full-time employees - Flexible vacation - Medical, dental, and vision insurance - Life insurance - 401(k) - FSA - Drug-free workplace