Manager, IT Quality Assurance

Job Description

Seeking a Manager, IT Quality Assurance to champion excellence in our technology services. This role involves leading the development, implementation, and maintenance of quality assurance standards across the software development lifecycle. You'll ensure adherence to regulatory and industry best practices, directing the analysis of test results to identify defects and areas for improvement. This position also involves developing change control processes, selecting automated test tools, and creating test plans. Key responsibilities include conducting internal audits, coordinating software testing, and communicating progress to stakeholders. We're looking for someone passionate about cultivating a culture of quality and mentoring a team of QA professionals to meet project timelines.

Qualifications

1. Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field. 2. 3+ years direct experience overseeing design, development, and implementation of quality assurance standards for software testing. 3. 3+ years direct experience as a QA Manager for major application integration and/or major application product release. 4. 2+ years direct experience managing all aspects of a QA team. 5. Strong knowledge of system testing metrics, best practices and methodologies. 6. Hands-on experience with ad hoc query programs, automated testing tools, and reporting software. 7. Proven data analysis, data verification, and problem-solving abilities. 8. Good project management skills and/or substantial exposure to project-based work structures. 9. Extensive experience with SAP as well as SaaS applications. 10. Experience managing tasks through JIRA and Confluence 11. Bilingualism in English and French is an asset, as is the ability to speak other languages.

Benefits

- Flexible working style, adapting in a dynamic environment as new program obligations are implemented.