Junior Account Manager

Job Description

Join the Small Accounts team, playing a crucial role in managing B2B customers with vehicle fleets of six to 13 vehicles. As the primary contact for existing customers after the Sales team closes the contract, you'll support them throughout their entire customer journey. Focus on customer retention & renewals (Account Retention) or on growth & fleet expansion (Account Expansion), providing personalized advice, identifying individual needs, and developing tailored mobility solutions. Work with your team to ensure an outstanding customer experience and contribute to FINN’s sustainable growth.

Qualifications

1. Successfully completed your Bachelor’s degree or vocational training. 2. Initial practical experience in account management, sales, customer success, or customer service, ideally in a B2B environment. 3. For the Account Expansion role, experience in new business / acquisition is an advantage. 4. Strong verbal and written communication skills and enjoyment of direct customer contact. 5. Entrepreneurial, structured thinking with a drive to question and improve existing processes. 6. Proactive working style and a good sense for customer needs and potential. 7. Native-level German and very good English skills.

Benefits

- This position is based in Munich with the flexibility to work fully remote or from home (within Germany). - FINN offers significant growth potential with opportunities to develop quickly and succeed in a highly motivated startup environment, working on challenging cross-functional projects. - Excellent fixed salary, meaningful virtual company equity, and a €1,500 annual learning & development budget for external certifications or conferences. - Opportunity to drive your own FINN vehicle with JobAuto and your FINN discount. - Comprehensive wellbeing support, from gym memberships and mental health resources to regular team events.