Engineering Operations Manager

Job Description

Infovista is seeking an Engineering Operations Manager to own, govern, and continuously improve the engineering organization’s main process for change and build, the Software Development Life Cycle (SDLC). You will engage with stakeholders within engineering, product management, customer support, IT, infosec and platform to ensure that the process is known and well-integrated. Ensure adherence to defined SDLC stages, quality gates, and release criteria. Monitor traceability from requirements to implementation, testing, and release. Identify and escalate delivery risks or process deviations along with corrective actions. Weigh the need for standardization versus maintaining beneficial process variations. Integrate secure SDLC principles and other compliance areas were appropriate. Define and monitor operational KPIs for organizational performance evaluation. Provide structured performance reporting to different levels of the organization. Facilitate improvement initiatives based on insights. Coordinate with Lead Developers and technical platform teams to ensure stable and efficient CI/CD practices. Ensure teams and external partners operate within defined toolchain and workflow standards. Monitor pipeline performance and escalate systemic issues.

Qualifications

1. 7+ years in software development environments. 2. Experience working with distributed or outsourced engineering teams. 3. Background as senior developer, QA lead, engineering manager, or technical program lead. 4. Strong understanding of Agile development methodologies. 5. Solid understanding of CI/CD, DevOps principles, and engineering quality standards. 6. Strong analytical, data-driven mindset and ability to build BI reports. 7. Ability to influence senior technical stakeholders without direct authority. 8. Strong collaborative skill and capability to lead change together with different stakeholders. 9. Experience in SaaS or telecom software environments is advantageous.

Benefits

- Flexible workplaces - adaptable work schedules, workspaces and locations - Inclusive culture - everyone’s voice matter. - Sustainability - environmental, social & governance programs (ESG Group) - Innovative environment - shape the future of next gen networks. - Competitive compensation & benefits plans - Career development plans