Engineering Manager – Platform – Usage

Job Description

We are seeking an Engineering Manager to lead our Platform Usage team. This role involves managing a distributed team of engineers, focusing on performance management, career development, and providing consistent feedback. Responsibilities include collaborating with product management to define the team's roadmap and strategy, ensuring alignment with company goals and customer impact. You will guide projects through their lifecycle, ensuring timely and high-quality outcomes in areas like billing, cost management, and reconciliation systems. As a project manager, you will facilitate collaboration across various teams to remove obstacles and ensure coordinated service delivery. You will also foster a security-first team culture, encouraging AI-assisted development practices to improve workflows and reduce toil. Contribute to hiring efforts to build a diverse and skilled engineering team.

Qualifications

1. Minimum 2 years of experience managing software engineering teams. 2. At least 3 years of prior experience as an Individual Contributor (IC) in a related engineering role. 3. Strong software engineering background, ideally with experience in backend systems (like Go), enabling effective participation in technical design discussions. 4. Solid understanding of distributed systems principles, including scalability, fault tolerance, consistency, and observability. 5. Demonstrated ability to manage multiple concurrent projects, align stakeholders, and clearly communicate risks and timelines. 6. Comfortable working with autonomous engineering teams. 7. Customer-focused, basing technical decisions on real-world user and business impact. 8. Comfortable with AI-assisted tooling and integrating AI-powered tools into team workflows.

Benefits

- 100% Remote, Global Culture - Join a remote-only company that brings together talent from around the world, united by a collaborative culture. - Scaling Organization – Engage in meaningful work within a high-growth, constantly evolving environment. - Transparent Communication – Expect open decision-making and regular company-wide updates. - Innovation-Driven – Enjoy the autonomy and support to deliver impactful work and explore new ideas. - Open Source Roots – Embrace community-driven values that shape our work approach. - Empowered Teams – Thrive in a high-trust, low-ego culture that values results over appearances. - Career Growth Pathways – Access defined opportunities to advance and develop your career. - Approachable Leadership – Interact with transparent executives who are involved, visible, and accessible. - Passionate People – Work alongside a team of intelligent, supportive individuals who are deeply committed to their work. - In-Person onboarding - Participate in onboarding to quickly learn about our operations. - Balance is Key - Benefit from a global annual leave policy of 30 days per annum, including Grafana Shutdown Days.