eDiscovery Project Manager

Job Description

Assume responsibility for understanding and translating client requirements into customized solutions that surpass anticipations, assuring individualized and efficient results. Engage directly with clients and internal teams to develop complete project strategies, harmonizing project objectives with customer anticipations and in-house proficiencies. Lead internal procedures to ensure project strategies are implemented according to stipulations and schedules, guaranteeing punctual delivery and adherence to obligatory standards. Offer routine updates to customers, encompassing comprehensive status reports, sustaining their awareness and participation throughout the project timeline. Deliver sophisticated assistance for technology utilization, notably Relativity, verifying clients can adeptly employ the technology and resolve any issues swiftly. Tend to and rectify any customer complications with transmitted or accommodated data, upholding customer contentment and confidence by safeguarding data dependability and accessibility. Process data via Relativity Processing as required, bolstering the streamlined handling and administration of customer data.

Qualifications

1. Unwavering dedication to guaranteeing customer fulfillment. 2. Adept at cultivating and sustaining high-engagement, outstanding customer connections with ESI and portfolio clients. 3. Profound aptitude and comprehension of eDiscovery processes and technologies. 4. Proficient in evaluating customer demands and efficiently devising solutions to surpass anticipations. 5. Elevated proficiency with database systems, text editing tools, and review platforms. 6. Comprehensive understanding of Relativity Processing and operational familiarity with diverse Relativity functionalities. 7. Remarkable at overseeing multiple assignments with robust follow-through. 8. Highly structured with acute meticulousness. 9. Exceptional customer support, interpersonal, and communicative capabilities. 10. Readiness to operate during extended hours and according to a versatile schedule as required. 11. Demonstrated capacity to prosper within a collaborative, team-oriented setting. 12. Solid analytical and problem-resolution proficiencies.

Benefits

- People-centric Culture - Competitive Compensation & Quarterly Rewards - Extensive Benefits, 401k & Well-being Programs (refer to link for specifics) - Adaptable Time Off & Remote Work Alternatives - Skilled Enhancement & Career Advancement Prospects - Introduction to state-of-the-art technology in the legal support sector