Director of AI Strategy – Enablement

Job Description

The Director of AI Strategy & Enablement will: - Own and continuously evolve Fullbay's AI strategy, ensuring it aligns with company-wide objectives and emerging capabilities. - Serve as a trusted advisor to the CEO and senior leadership on where and how AI can create meaningful leverage across the organization. - Maintain a prioritized backlog of AI initiatives, balancing quick wins with longer-term, high-impact opportunities. - Establish a repeatable AI experimentation framework: Identify and prioritize opportunities aligned with revenue and operational impact. - Conduct pilots and proofs-of-concept. - Measure the effectiveness and scale of successful solutions. - Resource AI initiatives responsibly, with ownership of a dedicated budget for tooling, enablement, and external support, ensuring spend is allocated toward the highest-impact priorities. - Act as a cross-functional AI leader, partnering with department heads across Marketing, Sales, Customer Success, Product, Finance, People Experience, and Operations to identify high-impact opportunities. - Translate business challenges into scalable AI and automation solutions that drive efficiency, quality, and growth.

Qualifications

The ideal candidate will have: 1. 5+ years of experience in strategy, business operations, transformation, or a related field, with a demonstrated track record of driving change across organizations. 2. Depth of AI fluency is weighted equally to tenure; candidates earlier in their careers who are deeply AI-native are strongly encouraged to apply. 3. Proven, hands-on experience applying AI tools and solutions in a business context as an early adopter, practitioner, or initiative leader. 4. Experience leading cross-functional initiatives that span multiple departments and stakeholder groups. 5. A background in SaaS or subscription-based business models is preferred. 6. Technical fluency with AI platforms, APIs, and workflow automation tools; ability to build and deploy solutions independently.