Director, Client Strategy and Growth

United States – Remote Full-Time$185k - $210k /year

Job Description

Drive strategic client expansion and retention as the Director of Client Strategy and Growth at Hello Heart. Collaborate with customer success, consultant relationships, and partnership teams to build retention and expansion strategies. Cultivate relationships with key client decision-makers to optimize the Hello Heart experience. Conduct market analysis and stay informed on industry trends to enhance product-market fit. Take responsibility for revenue retention and drive revenue growth through strategic expansions and negotiations.

Qualifications

1. MBA is essential. 2. Minimum of 3 years in management/strategy consulting, including at least 1 year as an engagement manager or project leader. 3. 5+ years of expertise in healthcare, digital health, population health, or a related sector. 4. Start-up experience is highly valued. 5. Proven success in retaining and expanding accounts. 6. Exceptional relationship development and organizational navigation abilities. 7. Proficient negotiation skills, adept at overcoming challenges. 8. Detail-oriented approach. 9. Fluent in GenAI. 10. Willingness to travel (30-50%).

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Hello Heart

Hello Heart is dedicated to enhancing heart health through technology and behavioral science. Our approach involves a connected mobile app leveraging AI and personalized coaching to encourage healthier lifestyles. By driving positive behavioral changes, we aim to reduce the risks associated with high blood pressure and heart disease. Our app also provides timely alerts, prompting users to consult their doctor for potentially critical readings. We partner with employers to integrate our user-friendly solution into their benefits ecosystem. As a member of the American Heart Association’s Innovators’ Network and part of the CVS Health Point Solutions Management Program, we are committed to transforming heart care.

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