Customer Support Intern

Job Description

We are looking for a Customer Support Intern to join our team at Foreign Policy. In this role, you will: - Address customer inquiries through Zendesk, providing timely and effective solutions. - Pinpoint and report software bugs, working to resolve technical issues. - Contribute to special projects as required, expanding your skillset and contributing to the team's success.

Qualifications

To be successful in this role, you should possess the following qualifications: 1. Strong dedication to customer satisfaction. 2. Capability to work autonomously with minimal supervision. 3. Outstanding written communication abilities. 4. Prior experience in customer service is advantageous. 5. Must be a resident of the U.S.

Benefits

As a member of our team, you will enjoy: - Flexible working arrangements to accommodate your needs. - The chance to work remotely, offering greater work-life balance. - Valuable experience in the field of customer service. - Exposure to the realms of media and foreign policy.