Business Compliance Liaison Director

Job Description

Partner closely with Regulatory Counsel and business unit attorneys to translate legal and regulatory requirements and updates into practical business execution, acting as a dedicated compliance resource within the Global Auto organization, bridging Legal and business operations. Identify potential compliance risks, considerations, and gaps stemming from business initiatives, operational changes, and regulatory shifts. Coordinate cross-functional responses for timely issue resolution. Support market conduct examinations, regulatory inquiries, internal audits, and data requests by synthesizing inputs across compliance, operations, finance, product, and litigation teams, ensuring accurate and consistent responses that reflect business practices. Lead cross-functional initiatives to implement regulatory and compliance-driven changes across multiple Global Auto teams, coordinating execution, addressing issues, and aligning Legal, business, and compliance stakeholders. Collaborate with Regulatory Counsel, Regulatory & Legislative Affairs, and Government Relations to monitor trade organization activities and regulatory developments. Anticipate business impacts and support response/implementation planning. Coordinate the escalation, investigation, and tracking of compliance risks and issues. Support issue management, remediation, and follow-up in partnership with Legal, Global Auto leadership, and Ethics & Compliance. Cultivate strong working relationships with business leadership, account executives, in-house counsel, Ethics & Compliance, and external advisors, serving as a central point of coordination on complex compliance matters. Provide compliance support to business teams on customer-facing materials and standard contract language, escalating legal interpretation questions to Regulatory Counsel or business unit attorneys as appropriate. Offer regulatory and compliance support for Contractual Liability Insurance Policies (CLIPs) and the Policy Support team, coordinating on policy-related issues, audits, and business changes, and serving as a liaison between Legal, underwriting, policy support, and the Global Auto business.

Qualifications

1. Bachelor’s Degree (B.A.) in a related field. 2. Minimum of 8 years of experience in a compliance or regulatory role. 3. At least 4 years providing strategic direction for compliance processes while supporting and guiding multiple management levels. 4. Strong understanding of the targeted business unit and the legal and regulatory requirements impacting the business, including those applicable to the automotive and vehicle industry, dealer F&I products, insurance-related offerings, and other regulated products. 5. Proven ability to resolve complex analytical issues and develop practical, well-reasoned recommendations. 6. Excellent written and verbal communication skills, with the ability to engage effectively with executive management and external stakeholders. 7. Proficiency in facilitating discussions and ensuring diverse viewpoints are thoughtfully considered and addressed.

Benefits

- Health insurance - Retirement plans - Paid time off - Flexible work arrangements - Professional development