Bilingual Authorization Coordinator – Pharmacy

Job Description

Join Medavie as an Authorization Coordinator, where you'll be at the forefront of handling authorization requests from healthcare providers. Your main tasks include: - Receiving and managing authorization requests via fax. - Ensuring all necessary information is collected for processing requests efficiently. - Resolving issues promptly while maintaining a client-focused attitude. - Going above and beyond to provide excellent service and support to clients. This position requires strong attention to detail, excellent communication skills, and the ability to navigate multiple software applications simultaneously.

Qualifications

To excel in this role, you should possess the following qualifications: 1. Post-secondary diploma or degree in pharmacy technology. 2. Genuine passion for helping people. 3. Excellent communication skills, both clear and friendly. 4. Bilingualism (French/English) with proficiency in using French letter templates. 5. 'Whatever it takes' attitude with a willingness to embrace new challenges daily. 6. Strong technical aptitude, capable of multitasking between multiple software applications. 7. Ability to handle both positive and challenging calls/cases with professionalism. 8. Exceptional problem-solving skills and critical thinking abilities to understand and meet client needs effectively.

Benefits

Medavie offers a comprehensive benefits package, including: - Comprehensive health and dental plan 100% employer-paid, effective on your first day. - Paid comprehensive training programs to enhance your skills and knowledge. - Opportunities for career development and advancement within the company. - Emphasis on work-life balance, providing wellness benefits, health resources, and fitness center discounts. - A positive and supportive work environment with great co-workers and a dedicated workspace. - A bright facility with free parking. - Opportunity to work remotely. - Consistent schedule with various shift options available, with no weekend work required (7.5-hour workday). - Income growth opportunities based on performance and contributions.