Atención al Cliente – Recepción de llamadas, Turno Tarde

Job Description

We are seeking dedicated Customer Service Representatives to manage Claro PREPAGO customer inquiries via phone. This is not a sales role; you will provide customer support and resolve inquiries. This is a 100% remote position.

Qualifications

1. Completion of secondary education. 2. Minimum of 3 months of formal experience in customer service or sales. 3. Must have personal equipment (computer or laptop for remote work) with Windows 11 PRO, 8GB RAM, wired internet connection, and webcam. 4. Exhibit a positive attitude and a desire for career growth within MDY Capacitación. 5. Availability for remote training sessions from Monday to Saturday during PM hours. 6. Paid training provided.

Benefits

- Fixed salary: S/1130.00. - Good Customer Service Bonus: S/. 200. - Home Office Bonus: S/26.00. - Paid training during the initial formation. - Opportunities for rapid career advancement. - Health programs, including free medical care for you and 5 family members. - Mental health program with free access to specialized psychotherapists. - Development of soft skills and professional competencies.