Atención Al Cliente, Call Center, Turno Mixto

Job Description

Engage with customers via inbound calls to address their inquiries and resolve issues effectively. Offer immediate assistance and comprehensive information to ensure a positive customer experience. This role involves handling customer interactions with professionalism and dedication to customer satisfaction.

Qualifications

1. Must have a personal laptop or PC suitable for remote work. 2. Webcam with a minimum resolution of 2 megapixels. 3. Wired internet connection with a speed of 50 MBPS (essential). 4. Previous experience in a call center environment, particularly in telecommunications, insurance, or fiber optics services.

Benefits

- Comprehensive benefits package including CTS, vacation time, bonuses, family allowance, social security (ESSALUD), and AFP/ONP retirement fund options. - Timely payments, issued on the last day of each month. - Paid training programs. - Opportunities for career advancement. - Corporate and educational partnerships and discounts.