Asesor de Atención al Cliente, Full Time - No Ventas

Job Description

Join our team as a Customer Service Advisor, where you'll be the first point of contact for Claro customers. Provide exceptional service by addressing their specific needs and delivering effective solutions. This is a fully remote, full-time position based in Peru, with no sales involved. Engage directly with customers, ensuring their issues are resolved promptly and efficiently. You'll play a crucial role in enhancing customer satisfaction and loyalty through your dedicated support and problem-solving skills.

Qualifications

1. Must be 18 years or older. 2. Completed secondary education. 3. Previous customer service experience is a plus but not required. 4. Must have your own work tools. 5. PC or Laptop with a MINIMUM of 8GB of RAM is essential. 6. Windows 11 PRO operating system is essential. 7. Wired internet connection (no Wi-Fi). 8. Headset with a functional microphone is essential. 9. Webcam is essential.

Benefits

- Fixed monthly salary of S/ 1130.00. - Productivity bonus: S/.200. - Unlimited Cross-selling commissions. - Paid training programs. - Bi-weekly and end-of-month payments. - Fast-track career advancement opportunities. - Free medical care for the employee and 5 family members.